Delivery
Tracked Priority - 2-4 working days
Express - 1-2 days
Tracked - 3-7 days
Express - Estimated 2-4 days
Tracked - 3-7 days
Express - Estimated 2-4 days
Tracked - 3-7 days
Express - Estimated 2-4 days
Tracked Priority - 1-3 working days
Express - Estimated Next day
Tracked - 3-7 days
Express - Estimated 2-4 days
Tracked - Estimated 4-8 days
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Returns
To start a return, you can contact us at info@nuumb.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@nuumb.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.